Refund Policy

Effective October 11, 2026. Send any physical order back within 30 days of delivery and we refund it when it arrives. Opened and used is fine; it just needs all of its parts.

1. Returns

• You can send any physical order back within 30 days of the day it was delivered.
• We expect kits to be opened and used, and you don't need the original packaging. The return just needs to include all of its components.
• Preorders, like the Electronics Master Crate, can also be cancelled for a full refund any time before they ship.
• We refund the purchase price when the return arrives, to the original payment method. Your bank may take a few business days to show it.

2. Shipping costs

• You pay the shipping to send a return back to us. Use a trackable service (USPS, UPS or FedEx).
• The original shipping charge is not refunded.

3. Damaged or defective items

• Contact us within 7 days of receiving a damaged or defective product and we will send a replacement at no cost to you.
• Include photos of the damage or defect so we can sort it out quickly.
• No need to return the damaged item unless we ask for it.

4. Digital purchases and gift cards

• Gift cards and digital purchases, such as an Academy membership, are not refundable once used or accessed.

5. How to start a return

• Email support@craftingtable.com with your order number and the email address you ordered with. We'll reply with the return address.
• We usually reply within 1–2 business days.

6. Exceptions

• Returns that arrive with components missing.
• Returns sent more than 30 days after delivery.
• Evidence of abuse of the refund policy (for example, serial returns).

CraftingTable LLC · support@craftingtable.com · 1065 SW 8th St. PMB 5373, Miami, Florida 33130, United States